Water Transportation In Disney Springs Resort Area Suspended



Sassagoula River Cruise Ferry Boat

Disney has announced a temporary halt to the water taxi service connecting Disney Springs and its surrounding resort area hotels. This decision comes in response to significantly reduced water levels in the region’s lakes and waterways, necessitating precautionary measures to guarantee guest safety and preserve the integrity of transportation services.

Service Suspension Reason

DVC Ferry at Disney's Old Key West Resort
DVC Ferry at Disney’s Old Key West Resort

Due to Orlando’s below-average rainfall this year, the water levels in the Disney Springs lake and connecting channels have fallen 6-12 inches beneath their usual range. This abnormal decrease poses operational challenges for the water taxi fleet, prompting Disney to temporarily suspend the water transportation service in the Disney Springs Resort Area to ensure the safety and well-being of its guests and staff.

This includes water transportation service to and from Saratoga Springs, as well as Old Key West.

Alternative Transportation Methods

New Buses Coming to Walt Disney World Fleet Image Source- The Orlando Business Journal, Disney

In light of the suspension, Disney Springs visitors are encouraged to utilize alternative modes of transportation offered by the resort. Complimentary bus services remain available, providing efficient connectivity between Disney theme parks, water parks, Disney Springs, and select Disney Resort hotels. Furthermore, guests may consider ride-share services or personal vehicles as alternative options during this period.

Guest Impact and Updates

Guests planning to use the water taxi service for leisure or commuting within the Disney Springs area are advised to seek alternative transportation solutions. It’s important to note that services like the ferryboat to Magic Kingdom are not impacted by this suspension and continue to operate regularly.

Disney is actively monitoring water levels and will reinstate the water taxi service once it is deemed safe and practical to do so. Guests are encouraged to stay informed about service resumptions through the official Walt Disney World website or by contacting Disney Guest Services directly.

Final Thoughts

The cessation of the water taxi service at Disney Springs is a temporary but necessary step taken due to environmental factors beyond control. Disney’s commitment to guest safety and satisfaction remains paramount as they work diligently to address the situation.

In the interim, visitors can rely on a variety of transportation alternatives to explore and enjoy all that Disney Springs and it’s surrounding resorts have to offer.

Written by

Rachel Van Norman


Contributing Writer

Rachel fell deeply in love with all things Disney as a little girl. Now as a wife and a mother herself, she shares this Disney obsession with her son and everyone around her. From her love of princesses to eating all the Disney food, Rachel spends her time radiating Disney magic and keeping everyone up to date on Disney news.

Got Something On Your Mind?

Your email address will not be published. Required fields are marked *


The reCAPTCHA verification period has expired. Please reload the page.