Water Leak at Polynesian Village Resort Leads to Temporary Closures



The dining locations affected are projected to resume dinner service following the repair of a damaged pipe. Further details are provided in the article below.

In an unexpected turn of events, a water leak at Disney’s Polynesian Village Resort has led to the temporary closure of the Kona Cafe and the Boutiki gift shop. This article aims to provide a quick overview of the incident, detailing the impact on the resort’s operations and the measures being taken to address the situation.

Impact of the Water Leak

The leak, which occurred overnight, primarily affected the Kona Cafe and subsequently the Boutiki gift shop located directly beneath it. This issue required the immediate closure of both the dining and retail spaces to ensure safety and allow for assessment and repair works.

Response to the Incident

  • Immediate Measures: The resort management acted swiftly, offering alternative dining arrangements to guests with reservations impacted by the closure.
  • Damage Assessment and Remediation: The full extent of the damage is under ongoing evaluation, with targeted efforts to mitigate water damage, including the deployment of industrial fans to facilitate drying.
  • Support for Affected Guests: Resort staff have been actively assisting guests at the restaurant entrance, guiding them towards alternate options and addressing any concerns arising from the closure.


The closure of the Kona Cafe and Boutiki gift shop at Disney’s Polynesian Village Resort, while temporary, highlights the challenges faced by hospitality operators in managing unexpected incidents. The focus remains on swiftly remedying the situation, with ongoing updates anticipated as the resort works towards reopening the affected facilities.

Guests are encouraged to stay informed on developments and explore the myriad of other dining and shopping experiences available at Polynesian Village Resort and other Magic Kingdom Resort Area properties during their visit.

Written by

Rachel Van Norman

Contributing Writer

Rachel fell deeply in love with all things Disney as a little girl. Now as a wife and a mother herself, she shares this Disney obsession with her son and everyone around her. From her love of princesses to eating all the Disney food, Rachel spends her time radiating Disney magic and keeping everyone up to date on Disney news.

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