Relocation of Guest Relations at Disney’s Animal Kingdom: Where to Find It!

Disney's Animal Kingdom Entrance

Disney’s Animal Kingdom has recently adjusted the location of its Guest Relations services, a move that is presumed to be temporary due to refurbishments of the usual facilities. This strategic change aims to maintain the seamless provision of guest services during this period. The adjustment involves relocating Guest Relations to an easily accessible area before guests enter the theme park, ensuring continued support for various guest needs.

New Location Details

The relocated Guest Relations now occupies the first set of ticket booths located on the left side just before the entrance to Disney’s Animal Kingdom. This area is marked by clear Guest Relations and information signage above the ticket booths, making it easy for visitors to identify.

New Guest Relations Location - Animal Kingdom Theme Park

Cast Members are available at these windows to assist with a wide range of requests and inquiries, including lost and found items and disability access services. This temporary setup aims to provide an uninterrupted flow of assistance to guests right from the moment they approach the park.

Implications for Park Visitors

For guests visiting Disney’s Animal Kingdom, this relocation means direct access to Guest Relations services without the need to navigate through the park. The usual Guest Relations location directly behind these ticket booths is currently not in operation, with visible signs indicating the temporary closure.

However, it’s important to note that the Guest Relations entrance on the opposite side of the entrance gates remains operational, offering an additional point of contact for assistance once you’ve entered the park.


Visitors planning to explore the offerings of Disney’s Animal Kingdom can rest assured that guest assistance is readily available while these refurbishments take place. As always, staying informed about the latest changes and updates within the Disney Parks enhances the magic of your visit!

Stay tuned to the DVC Shop blog to get all the latest developments from inside the Disney parks and around the Disney Vacation Club resorts!

Written by

Rachel Van Norman

Contributing Writer

Rachel fell deeply in love with all things Disney as a little girl. Now as a wife and a mother herself, she shares this Disney obsession with her son and everyone around her. From her love of princesses to eating all the Disney food, Rachel spends her time radiating Disney magic and keeping everyone up to date on Disney news.

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