Disney is known for creating unforgettable experiences, and their latest innovation, the Hey Disney! voice assistant, aims to take that magic to new heights. In collaboration with Amazon, Disney has integrated Alexa technology with its own unique content and services to provide guests with an interactive, hands-free way to access information and entertainment throughout their stay at Disney’s Deluxe Resorts.
The rollout of this new in-room voice assistant will begin at Disney’s Polynesian Resort, and will make it’s way gradually to other Disney resort hotels.
A Seamless Guest Experience
As the name suggests, Hey Disney! is a voice-activated assistant designed specifically for use in Disney Resort hotel rooms. Guests can simply say “Hey Disney!” followed by their query or request, and the voice assistant will provide the necessary information or assistance. This could range from providing park hours and showtimes to helping with dining reservations or giving directions to various attractions within the resort.
Additionally, Hey Disney! can help with hotel-specific requests. Need to connect to the front desk? Just ask Hey Disney! Want to adjust the room temperature or request extra towels? The voice assistant has you covered.
Magical Entertainment for All Ages
Beyond its practical functions, Hey Disney! offers a range of fun and engaging interactions for guests of all ages. Users can participate in quizzes, play Disney-themed games, and even listen to bedtime stories narrated by beloved Disney characters. What’s more, guests can receive personalized greetings from their favorite Disney characters, adding an extra touch of magic to their stay.
A Collaborative Effort
The development of Hey Disney! represents a significant collaboration between Disney and Amazon. By leveraging Amazon’s Alexa technology, Disney is able to offer a reliable, responsive, and user-friendly voice assistant that meets the high standards guests expect from the Disney brand. Moreover, the integration of Disney’s unique content and services ensures that Hey Disney! offers an experience that is distinctly magical and tailored to the specific needs of Disney Resort hotel guests.
The Future of Voice Assistants in Hospitality
The introduction of Hey Disney! at Disney Resort hotels highlights the growing importance of voice assistants in the hospitality industry. As guests increasingly seek convenience and personalization during their stay, voice assistants like Hey Disney! can help meet these demands while also creating memorable experiences that set a hotel or resort apart from its competitors.
In the future, we can expect to see more hotels and resorts adopting voice assistant technology, as well as further innovations in the ways these assistants are used to enhance the guest experience.
Conclusion
Hey Disney! is an exciting example of how technology can be harnessed to create magical, unforgettable experiences for guests at Disney Resort hotels. By combining the power of Amazon’s Alexa with Disney’s unique content and services, the Hey Disney! voice assistant offers a seamless, hands-free way for guests to access information, entertainment, and assistance throughout their stay, ensuring that the magic never has to end.
Disney’s Polynesian Resort
Written by
Rachel Van Norman
Contributing Writer
Rachel fell deeply in love with all things Disney as a little girl. Now as a wife and a mother herself, she shares this Disney obsession with her son and everyone around her. From her love of princesses to eating all the Disney food, Rachel spends her time radiating Disney magic and keeping everyone up to date on Disney news.
