Disney Expands Hey, Disney Voice Assistant To Bay Lake Tower & Riviera Resort

Hey Disney voice assistant

After a successful installation at Disney’s Polynesian Villas & Bungalows, Disney is expanding its partnership with Amazon by bringing the Hey, Disney voice assistants to more Disney Vacation Club resorts. This move comes about one year after Disney’s initial announcement in September 2021 and it’s introduction of the devices at the Polynesian Villas & Bungalows in late 2022.

Hey, Disney Devices at Bay Lake Tower and Riviera Resort

DVC Villas at both Bay Lake Tower and Riviera Resort are now featuring the new “Hey, Disney” Amazon devices. These devices are now available for guest use, allowing them to access information about the Disney theme parks using voice commands.

What Can “Hey Disney” Do?

Disney is partnering with Amazon and building on some of the advanced artificial intelligence work that has been done with Alexa to bring what they are calling the Disney Magical Companion. Disney’s Magical Companion is designed to be a conversational assistant, and some of the intended use cases revolve around entertainment, replacing calls to your resort’s front desk, and acting as a guide to help you plan your day at one of the Disney theme parks.

A few examples of functions that Disney has shared are:

  • Wake you with a message from Mickey Mouse and pals
  • Order you more towels
  • Tell you jokes, play you stories or challenge you with Disney trivia
  • Take you into the worlds of Disney, Pixar, Star Wars and the Muppets for interactive character experiences
  • Inform you of showtimes in the Disney theme parks
  • Tell you when the next bus to Magic Kingdom leaves
  • Play games with you
  • Have one of your favorite Disney characters, Olaf, read you the daily forecast report

Easy Opt-Out Available

For those who are not interested in utilizing the Hey, Disney voice assistants, there is no need to worry. The devices can be easily turned off or unplugged, ensuring that guests have control over their level of interaction with the technology.


The recent introduction of the Hey, Disney voice assistants at Bay Lake Tower and Riviera Resort marks another step in Disney’s commitment to enhancing guest experiences through cutting-edge technology. With the ability to access theme park information, receive weather reports, and more, guests can make the most of their time at the resorts.

Stay tuned to the DVC Shop blog for all the latest developments for Disney fans, whether that’s what’s happening in the Disney theme parks or around Disney Vacation Club resorts!

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Written by

Rachel Van Norman

Contributing Writer

Rachel fell deeply in love with all things Disney as a little girl. Now as a wife and a mother herself, she shares this Disney obsession with her son and everyone around her. From her love of princesses to eating all the Disney food, Rachel spends her time radiating Disney magic and keeping everyone up to date on Disney news.

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