Disney’s Saratoga Springs Resort recently hosted its December 2024 Condominium Association Meeting, providing valuable updates and insights for owners. Held on December 11th, 2024, with about 60 owners in attendance, the meeting covered a range of topics including the resort’s spa status, transportation improvements, and budget approvals. It also served as a platform for owners to engage directly with board members and resort management.
Here’s a closer look at the key highlights from the meeting.
Update on the Resort Spa
One recurring question from owners centered around the reopening of the Saratoga Springs Resort spa. Although no definitive reopening plans were announced, board member Bill Diercksen acknowledged that the space is under review and that guest feedback on this matter has been well received. While it remains a topic under consideration, no timeline or concrete decisions were shared at this time.
Transportation Concerns and Suggestions
Transportation quality within and around the resort was another point of discussion. Owners voiced concerns about crowded buses and asked if adjustments could be made during peak periods. Guests were encouraged to communicate directly with bus drivers if they notice issues, as additional resources might be dispatched.
Suggestions for an internal bus loop were also addressed. Board members highlighted pros and cons, such as the potential inconvenience of transfers and additional stops for loading and unloading mobility devices. Instead, they recommended utilizing the existing bus routes, which generally follow a consistent loop through Grandstand, Paddock, Congress Park, and The Springs.
When asked about extending the Skyliner to Saratoga Springs, the board confirmed there are no current plans in place for such an expansion.
Budget and Annual Dues
The meeting also included discussions around the resort’s budget. For 2025, the board approved an Annual Dues rate of $8.54 per point, reflecting a 4.9% increase ($0.40 per point). This rise aims to ensure adequate funds for ongoing refurbishments and maintenance projects.
Tylana Hill, the resort’s treasurer, clarified that the association strives to maintain fully funded capital reserves. These reserves are planned for major refurbishments every seven years for “soft goods” and 14 years for “hard goods,” ensuring the resort remains in top form for years to come.
Other Key Questions and Feedback
The meeting featured two Q&A periods, where owners had the chance to raise various concerns. Highlights included the following topics:
- Room Availability: Some owners expressed frustration over delays in room readiness beyond the standard 4 p.m. check-in time. Resort management emphasized that delays beyond this timeframe should be rare and typically occur due to maintenance issues.
- Mini-Fridges Without Freezers: While no specific resolution was offered, owners were advised to contact the resort to arrange for swaps if freezer access is needed.
- Resort Overselling: Concerns about overselling points were addressed, with the board confirming that no points are sold beyond the original allocation for the resort. Cash bookings through platforms like AirBnB result from owners trading their points for non-DVC trips, rather than overselling units.
- Fun Run Events: Positive feedback was shared about the previous “Derby Dash” fun runs. While no events are scheduled, board members noted it as a consideration for future offerings.
Positive Guest Experiences
Amid the operational discussions, attendees shared heartwarming stories of exceptional interactions with Cast Members. For instance, one parent expressed gratitude for how resort chefs and staff went above and beyond to accommodate their child’s severe food allergies, ensuring a safe and enjoyable experience.
Closing Thoughts
The December 2024 Condominium Meeting at Disney’s Saratoga Springs Resort offered owners a chance to stay informed, provide feedback, and connect with those managing their vacation home. From transportation updates to budget planning and thoughtful responses to member concerns, the meeting reinforced the resort’s commitment to maintaining a welcoming and functional environment.
As always, stay tuned to the DVC Shop blog for all the latest developments for Disney theme parks and all the information you could ever need about the Disney Vacation Club resorts.
Written by
Rachel Van Norman
Contributing Writer
Rachel fell deeply in love with all things Disney as a little girl. Now as a wife and a mother herself, she shares this Disney obsession with her son and everyone around her. From her love of princesses to eating all the Disney food, Rachel spends her time radiating Disney magic and keeping everyone up to date on Disney news.
