Disney Vacation Club (DVC) has announced a temporary closure of its Member Services on October 1, 2025, to accommodate a staff training session. While this brief interruption may impact some members, most account management features will remain accessible online. Here’s what you need to know about the closure and how to plan accordingly.
Closure Details
Date and Timing
On Wednesday, October 1, 2025, DVC Member Services will be closed from 9:00 AM to 1:30 PM for internal training. The service will reopen at 1:30 PM and operate until its usual closing time of 5:00 PM.
Normal Operations Resume
Thursday, October 2, 2025.
Online Account Management
Available Features
During the closure, members can still access a variety of account management tools through the DVC members-only website. These include:
- Making, modifying, or canceling reservations.
- Paying annual dues.
- Purchasing dining plans.
How to Prepare
Members are encouraged to utilize the online platform for any urgent needs during the closure. For those unfamiliar with the website, it may be helpful to log in ahead of time to ensure smooth navigation.
Why the Closure?
While DVC has not provided specific details about the training session, such closures are typically aimed at enhancing the quality of service provided to members. These sessions allow staff to stay updated on policies, procedures, and tools, ensuring a better experience for DVC owners.
Tips for Members
- Plan Ahead: If you anticipate needing assistance from Member Services, try to address your concerns before October 1 or after the service reopens at 1:30 PM.
- Use Online Tools: Familiarize yourself with the DVC website to handle routine tasks independently during the closure.
- Stay Informed: Keep an eye on official DVC communications for any updates or changes to the schedule.
Conclusion
The temporary closure of DVC Member Services on October 1, 2025, is a brief but necessary step to ensure staff are well-equipped to assist members effectively. With most account management features available online, the impact on members is expected to be minimal. By planning ahead and utilizing the online tools, DVC owners can navigate this short interruption with ease.
Written by
Rachel Van Norman
Contributing Writer
Rachel fell deeply in love with all things Disney as a little girl. Now as a wife and a mother herself, she shares this Disney obsession with her son and everyone around her. From her love of princesses to eating all the Disney food, Rachel spends her time radiating Disney magic and keeping everyone up to date on Disney news.
