Walt Disney World and Disneyland Resort have announced significant updates to their Disability Access Service (DAS). Set to be implemented in the coming months, these changes aim to better serve guests with developmental disabilities, such as autism, ensuring a more inclusive and enjoyable visit to the parks.
Introduction to the New DAS
The revamped DAS will officially launch on May 20th at Walt Disney World and on June 18th at Disneyland Resort. The service is tailored to support guests with developmental disabilities, such as autism, without the necessity for presenting medical documentation.
The validity of the DAS has also been extended; while previously valid for up to 30 days, it will now last for the duration of the ticket or up to 120 days, providing greater flexibility for guests.
Party Size and Pre-Registration Details
One of the key adjustments involves the party size associated with a DAS. Under the new system, a DAS can include up to four immediate family members, with provisions for additional minors in the family. Furthermore, Disneyland Resort will offer virtual video chats for guests to discuss their needs prior to their visit.
Although Walt Disney World encourages pre-planning, it will also provide same-day virtual consultations. Notably, in-person registration will be discontinued.
App Integration and Increased Use
Another significant enhancement is the integration of ride selections with the My Disney Experience and Disneyland apps, facilitating a smoother experience for DAS users. This update comes in response to the tripling of DAS usage over the past five years, which has put a strain on the current system.
Commitment to Accessibility
A spokesperson from Walt Disney World emphasized the company’s dedication to providing an exceptional experience for all guests, including those with disabilities. The updated DAS is part of Disney’s broader initiative to offer a wide range of innovative support services aimed at helping guests with disabilities enjoy their time at the theme parks.
Disney is dedicated to providing a great experience for all Guests, including those with disabilities, which is why we are so committed to delivering a wide range of innovative support services aimed at helping our Guests with disabilities have a wonderful time when visiting our theme parks.
A Walt Disney World spokespersonConclusion
These updates to the Disability Access Service at Walt Disney World and Disneyland Resort reflect Disney’s ongoing commitment to accessibility and inclusivity. Disney aims to ensure that all guests have a magical and memorable visit.
For more information, guests are encouraged to consult the accessibility pages on the Walt Disney World and Disneyland Resort websites, which offer detailed guidance on services for guests with mobility issues, neurodivergence, service animals, hearing loss, and vision impairments.
Stay tuned to the DVC Shop blog to get all the latest developments from inside the Disney parks and around the Disney Vacation Club resorts!
Written by
Rachel Van Norman
Contributing Writer
Rachel fell deeply in love with all things Disney as a little girl. Now as a wife and a mother herself, she shares this Disney obsession with her son and everyone around her. From her love of princesses to eating all the Disney food, Rachel spends her time radiating Disney magic and keeping everyone up to date on Disney news.
